Privacy Policy

Effective Date: May 6, 2026

At Outpin, we prioritize the privacy and security of our users' data. This Privacy Policy describes how we collect, use and protect your information when you use our B2B Lead Generation and Sales CRM platform.

1. Information We Collect

1.1 Personal Information

When you register for an account or subscribe to our services, we collect:

  • Identity Data: Name, email address and profile picture (via Google OAuth or direct registration).
  • Billing Data: Business name, GSTIN (if applicable) and billing address. Note that payment details (credit card numbers) are processed securely by our payment partner, Razorpay and are not stored on our servers.

1.2 Usage Data

  • Lead Discovery History: Queries and geographic parameters used for lead discovery.
  • CRM Data: Lead statuses, notes and team assignments created within your account.
  • Log Data: IP addresses, browser types and access times for security and performance monitoring.

2. How We Use Your Information

We use the collected data to:

  • Provide and maintain our lead discovery engine and CRM workflow.
  • Process transactions and manage subscriptions via Razorpay and Zoho.
  • Authenticate users and prevent unauthorized access.
  • Communicate platform updates, invoices and security alerts.
  • Improve our "Sales Intelligence" algorithms and user experience.

3. Public Data Discovery and Ethics

Outpin is committed to ethical data practices. Our discovery engine only identifies and processes publicly available information (such as business names, phone numbers and addresses) that businesses have voluntarily published in public registries and maps.

  • Respect for Sources: We respect the technical boundaries and digital integrity of the platforms we source from.
  • Minimalism: We only collect the specific data points necessary for B2B sales outreach and CRM management.

4. Data Protection and Security

We implement multi-layered security protocols to safeguard your information:

  • Field-Level Encryption: Sensitive billing and contact details are encrypted at the application layer before storage.
  • Secure Sessions: We use HttpOnly and Secure cookies to protect against cross-site scripting (XSS) and session hijacking.
  • Network Isolation: Our databases are hosted in private environments and are not accessible from the public internet.

5. Third-Party Services

Outpin integrates with trusted third-party providers to ensure a seamless experience:

  • Google OAuth: For secure authentication.
  • Razorpay: For secure subscription and credit top-up payments.
  • Zoho Books: For automated tax-compliant invoicing.
  • Google Maps API: For sourcing live, verified business data.

6. Cookies and Tracking

We use cookies to maintain your login session, protect against security threats and analyze platform performance.

  • Analytical Tracking: We use Google Analytics to understand user behavior and optimize our discovery engine.
  • Marketing: We use Google Meta Tags to measure advertising effectiveness and provide relevant platform updates.

For a detailed list of cookies and how to manage them, please see our full Cookie Policy.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request the correction or deletion of your information.
  • Withdraw consent for marketing communications.
  • Export your lead lists and CRM data in CSV or Excel format.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@outpin.com